All sales of cross stitch patterns are final.
All cross stitch patterns are copyright Robin Hobbs and are for personal use only. Reselling or redistributing patterns in any way is prohibited, unless given written permission by designer. Although, the first finished work from my patterns are yours to do with as you please. If you want to sell a finished piece from my pattern, I ask that credit is given to me as the designer. If you want to sell more than one finished work from my patterns, I will require a royalty to be decided between us.
Returns on all other items are accepted with refund given after receiving the returned item provided item is in new and unused condition (unless item was determined to be faulty).